Account & safety
Lost or changed your phone
Get your account back on a new phone. You need your passphrase, or your old phone.
You have your passphrase
Install the app on the new phone, tap Import Wallet and enter your 12 words. See Restore your account on a new phone.
You still have the old phone
Use Link a device. See Link a device.
You lost both
Contact support. We will check who you are and explain your options.