Payments

Monthly bills and statements

Your platform charges are gathered into one bill per month. Open it to see each charge, and download it as a PDF.

Open your bills

  1. Open Wallet and tap the bill icon at the top. Bills opens.
  2. OUTSTANDING shows the total you still owe.
  3. Tap a month to see its detail.

What a bill contains

  • Commission: the commission on your orders.
  • Service fees: the delivery service fees your shop covers.
  • Delivery fees.
  • Promotions: paid promotions, if any.
  • The number of orders, the gross amount and the TOTAL OWED.

Bill status

  • Upcoming: the current month, still adding up.
  • Due: the month is closed and the bill is waiting to be paid.
  • Overdue: the due date has passed.
  • Paid: settled.
  • Disputed: under review.

Download the PDF

On a bill, tap the download icon at the top. The share menu opens, so you can save the PDF or send it.

Still stuck?

Write to us. Our team answers in English, French and Arabic.